Terms of Service

By using the PLUGGO website, the user agrees to these Terms of Service. We recommend carefully reading this content before making any purchase.

1. Acceptance of the Terms

By accessing our website or making a purchase, the customer declares that they have read, understood, and fully accepted these Terms of Service.

2. Product Information

We make every effort to present clear and accurate descriptions and images. However, slight variations in colour, details, or functionality may occur. If you have any questions about a product, we recommend contacting us before making a purchase.

3. Prices and Payments

All prices displayed include VAT (where applicable). We reserve the right to change prices or promotions without prior notice. Payments are processed through secure platforms, and PLUGGO does not store complete payment card details.

4. Shipping and Delivery

Information regarding shipping times, costs, and conditions can be found in our Shipping Policy. The customer is responsible for providing a correct shipping address. Orders returned due to an incorrect address may incur additional costs.

5. Returns and Refunds

The conditions for returns and refunds are described in our Return & Refund Policy. By purchasing from PLUGGO, the customer agrees to these conditions.

6. Customer Responsibility

The customer agrees to provide accurate and complete information at the time of purchase. Any attempt to commit fraud, violate the website, or misuse our services may result in restricted access.

7. Limitation of Liability

PLUGGO is not responsible for delays, losses, or damages caused by shipping carriers or by the improper use of products. The company's maximum liability is limited to the amount paid by the customer.

8. Intellectual Property

All content on this website – including text, images, logos, and information – is the property of PLUGGO and may not be reproduced without prior authorisation.

9. Changes to the Terms

We reserve the right to update these Terms of Service at any time. Any changes take effect as soon as they are published on this page.

10. Contact

For any questions regarding these Terms of Service, you can contact us by email:

support@pluggo.ch