Shipping Policy
At PLUGGO, we work to ensure that your order arrives safely, with tracking, and without complications. We ship exclusively to countries within Europe and Switzerland.
Shipping Areas
All European Union countries
Switzerland
Processing Time
After payment confirmation, order preparation usually takes between 1 and 3 business days.
Delivery Time
We offer free shipping on all orders.
Free Shipping: 5 to 13 business days
Delivery times may vary slightly depending on the destination country and any delays caused by the shipping carrier.
During peak periods (such as Christmas, summer, or Black Friday), slight delays may occur. PLUGGO always does its best to ensure delivery as quickly as possible.
Shipping Costs
Shipping costs are displayed at checkout before completing your purchase.
Free Shipping: Available on all eligible orders
Express Shipping: Additional cost displayed at checkout
Order Tracking
All orders include a tracking number, which will be sent by email as soon as your order has been dispatched.
You can track the status of your order at any time using the tracking number provided.
Incorrect or Incomplete Address
Please make sure your shipping details are correct before completing your purchase.
PLUGGO is not responsible for delays or issues caused by incorrect or incomplete shipping information provided by the customer.
Order Not Received
If your order has not been delivered within the estimated delivery time, please contact us.
We will investigate the issue with the shipping carrier and provide a solution as quickly as possible.
Questions?
If you have any questions regarding shipping, you can contact us by email: